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Make sure the printer has power and is on-line. If you are using a manual printer sharing device, make sure the switch is set to activate the correct printer. Turn it off and on again to reinitialize any internal settings that may have gone astray.
Use the printer's own self-test, according to the manufacturer's recommendation. If it fails, you have verified that the problem is within the printer. If the print head is not moving at all, the transport motor may have failed.
If the printer that you are using is not set as the default printer in Windows or the printer driver is not installed, the printer may print garbled characters. You may also receive errors when you attempt to print from applications.
If the printer is connected to the computer through an add-in device, remove the add-in device and connect the parallel cable to the printer and then directly to the port on the back of the computer. Some examples of add-in devices are: switch boxes, parallel port scanners, external disk drives, external tape drives, security lock keys, or external CD-ROM drives. Some add-in devices may interfere with proper communications with the printer. Try printing again. If the printer prints successfully, the cable may not have been connected properly, or the add-in device may have been interrupting communication with the printer.
If the combined length of the cables connecting the add-in device and the printer exceeds 10 feet, communication can also be disrupted. In addition, the software that controls some add-in devices may take control of the printer port interfering with any other device attempting to use the same port. In some cases, the software for the add-in device should be disabled or uninstalled. Remove any add-in devices and uninstall the software for those devices, then try printing again.